Terms & Conditions
The website Greencustomboxes.com is the property of Green Custom Boxes and is operated by its representatives. Green Custom Boxes (GCB; The Company) offers all of its services and facilities to its users under the acceptance of the terms of service stated below. It should be noted that the terms “we”, “us” and “our” refer to Green Custom Boxes.
All visitors that access our website, are agreeing to our terms & conditions and policies of services mentioned/referenced by Greencustomboxes.com.
Users can review the most current version of our terms & conditions at any time on this page. Green Custom Boxes reserves the right to modify, update, change or replace any part of the Terms of Service including all rules and conditions without any intimation or notice. Customer’s continued access to the website or its use following the posting of any changes constitutes as acceptance to these Terms of Service. If a user does not agree to all terms and conditions, then they may not access the website or use any of its services or facilities.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
Please read these Terms of Service carefully before accessing or using our website. It is the responsibility of the user to check this page periodically for changes whenever they login or visit our page.
Green Custom Boxes is the proprietor of all the materials that are used for the creation of our products. It is the right of GCB that they can distribute free samples or display the custom created printed boxes for the customers in order to showcase our expertise and display the designs.
By visiting, accessing and/or utilizing our website, It is acknowledged/understood by the user that all the information and content displayed on our website, which includes written materials, softwares, data, images, photographs/pictures, graphics & illustraions, presentations, designs, maps, models, icons and other materials in their entirety fall under “Our Website Contents” and are therefore under the ownership of Green Custom Boxes and Greencustomboxes.com. Any kind of modification/altering, updating, duplicationg/copying, storing/ stockpiling, republishing, distribution and transmission or any general circulation of our content is strictly prohibited without our legal permission and our written approval. Green Custom Boxes and Greencustomboxes.com is the property of Nishy Designer. We have all the legal rights reserved. Green Custom Boxes will take lawful action against any entity that uses our aliases.
Website’s User Conduct
Any form of material such as written, photographic, video or audio that a user uploads, shares, publishes or gives out/disperses through Greencustomboxes.com is entirely the reponsibility of the user and Green Custom Boxes will not include any texts, images, designs, trademarks, service marks, or any copyrighted work of any other party unless the user has obtained the legitimate authorizations from the material owners for its use. The user accepts and permits that they shall not involve Green Custom Boxes in any content that is unpleasant, obscene, illegal & unlawful and cuts down our various users from utilizing the services of our website. User shall not infringe the intellectual property rights & privileges of Greencustomboxes.com or any other third party.
Green Custom Boxes does not control or assure the conformity, dignity or the correctness of the contents shared by its users therefore we will not be liable for any web content that may be found indelicate or rude.
It is not obligatory for us to remove materials that may violate terms and conditions or which are thought of as disagreeable however Greencustomboxes.com has the authority to remove any material that we may deem unworthy. The company has all the rights to keep the content posted on our website or may reveal it if required (a)comply with lawful process; (b) enforce the terms of service; (c) respond to declarations that the web materials disobey another organizations right; or (d) safekeeping the rights, property & the well being of our organization, its users and the general public.
In order to avail our services, Our users have the responsibility to provide Greencustomboxes.com with the accurate information. Our website is intended for use by humans and not by any mechanical automations. Lawful action will be taken against any illegal act or misuse of our website or its content that is violating our terms and conditions.
Any customer/user that places and submits an order on Greencustomboxes.com provides assurance that they have all the fundamental rights, warrants and control to submitting an order and therefore approve us to create items on their behalf. Users guarrantee that they are of adequate legal age to abide by the offical lawsuits.
Users are alone bound to keep their passwords protected and they control the access of their registered accounts on Greencustomboxes.com. They are discouraged to reveal it to another user which may result in them being held liable for any unauthorized use of any personal or general information of Greencustomboxes.com or its customers. Anyone accessing a users account to place an order is the sole responsibilty of the user and they are allowing the website to utilize, create, modify, distribute and display content from our website.
Unhindered access to our features and services requires our users to provide their emails & names. Therefore we have the right to request any personal/business information if required.
Indemnification & Limitation of Liability
A user agrees to safeguard, compensate and hold harmless Green Custom Boxes and its affiliates including employees, members, agents workers, providers, representatives, vendors, suppliers and subcontractors from and against any claims or abuse, in the condition a claim or a declaration is made against the company because of the apparent wrong acts of the customers or un-proven printing performed of the materials by the corporation and demanded by the shopper/customer. (a.) infringes any lawful safety of any particular individual; or (b.) includes occurance that is hostile, rude , repulsive; and (c) are the outcomes of unauthorized access to any password-secured section of our website. User shall be required to reimburse and keep us safe from any depletion, distress, vandalism or demolition which results because of any claim (1.) defend the company against any claims (2.) tip any verdict award; and (3.) paying us for any lawsuit fees and expenditures that are included.
In case of any misfortune or accident of any sort on our working staff or affilliates which is caused by either the usage of our website through the received information, or if any party was probable to damage, Green Custom Boxes shall not be liable
Under no circumstances shall our total liability to the users for all damages, misfortunes and causes of action including but not limited to irresponsibility, unfolding from this agreement or from User’s usage of our website be more than the sum paid by User’s to Greencustomboxes.com for the order or request.
Policy for Return and Refund
Greencustomboxes.com provides packaging, printing & other product services according to each customer’s requirement and queries. In order to achieve customer satisfaction, our expert team handles the whole production procedure with individual attention towards the quality of the products & its delivery.
If the delivered products are not according to the customer’s requirement/specifications or if they are defective in any way that is not defined prior to production, then a free re-print of the order will be provided.
The defect is determined by the management team of GCB under the following conditions:
- The issue must be informed to the company at email@example.com within 3 working days after receiving the first shipment along with the digital photographs of the product’s defects so that the order can be reprinted correctly.
- Full order must be shipped back within 7 working days by the customer at their own cost along with proper documents.
- All charges/Fees are non-refundable.
Order Placement, Payments and Cancellations
Green Custom Boxes displays the prices of its products in USD (U.S Dollars) on our website and therefore we accept payments in the same currency. We place an order into production once a customer processes the entire amount due on them which includes taxes, shippings charges and such, through some authentic payment source/gateway. An order also requires the customer to send Green Custom Boxes with the ‘form of the product or services’ that are ordered, electronically or through a hard copy. Once the approval is provided by the client on their requested services & proofs, the printing tasks are sent into the press department without any further changes allowed. However a customer may cancel the order within the duration of 4 hours after the approval of the proof, with a cancellation charge of 25$ and 5% of the total payment of their order. Although Green Custom Boxes does not assure that one can cancel their order after the 24 hour time limit, Customers may also apply for cancellation of their orders with the charges of 50% or more of the total payment. The charges increase in order to cover the resources and the time wasted in making their products. Green Custom Boxes may choose to cancel an order or process it whichever is in the best interest of the company.
Green Custom Boxes does not allow any refunds for design services orders therefore customers can not cancel an order once placed. The total payment will be non refundable.
Sales Tax Policy
Customers who order from anywhere in the US, have to pay the sales tax. Incase a customer has a tax-exemption certificate, they will need to show the certificate on the time of order.
Our Professional Design and Production Team produces an electronic or hard copy based on the artwork files provided by customers, as a Digital/Printed proof. We require our customers to provide their artworks and other such files in High Resolution 300dpi and CMYK format with their final printable dimensions. If a customer does not fulfill this requirement, Greencustomboxes.com will not be held responsible for the pixelation or color distortions that may appear on the final printed product since the colors change when converted into CMYK.
The client is solely incharge of the orientation, alignments or sequence of the artworks & files and it is their responsibilty. If the printed materials are not what they expected. We are in no way responsible for damage of any artwork/files that a client submits however we still take all the precautions we can to prevent its loss. All customers ensure that the materials that they upload to our website are their property under the law.
Green Custom Boxes reserves the right to reject any order which we consider to be illegal or in violation of the rights of a another party without prior notification or declaring reasons. Customers that place an order accept all liablities of the materials printed under their directions. we can refuse any order without prior notification or declaring reasons. It is advised to our users/clients to not upload any harmful, obscene, offensive or profane material.
Color Precisions and Proofs
Orders will be produced and sent to the press once the electronic file or hard copy of the ordered product or services is approved by the client. As a customer, it is their duty to update and examine the proof and refrain from causing any delays. It should be noted that the shipping out time which is disclosed on our website and quotations is effective after the approval provided by the client.
We request clients to be careful and thorough while reviewing their proofs prior to approval. It is advised to compare it with the original file for possible errors in duplication, spacing, structure, punctuation, bleeds, size, crops and the final content. Clients need to make sure that electronic proof does not highlight transparency issues, overprinting or changes in color from conversion of file to CMYK. The appearance of the printed colors may get affected with the lamination or UV coating. Green Custom Boxes will not be accountable for the final color appearance of the laminated products. The customer is fully responsible for all that is contained in the final approved proof.
The colors that are to be printed are extracted from the digital artwork however due to the limitaions of printing processes, its accuracy cannot be assured and when a customer places an order, they agree to this drawback of printing process. Green Custom Boxes tries its best to provide the closest and accurate color but the company is not liable for color changes between expected and printed work. Green Custom boxes does not offer reprinting that falls under the system limitations. We are not responsible for the matching color, ink, density on the printed products which the client approves. However the company guarantees the color precision and matching if a user orders a hard proof from the company.
No Liability for Errors
Green Custom Boxes does not take responsibility for any errors in the final products such as:
- Textual, Font / Erroneous Font, Sentence, Gammar or Spelling Mistake.
- Over Printing Errors
- Cracks in Folds
- Dielines or Cropping Marks
- Graphics Punctuation or Percolating marks.
- Difference in finished size of the product.
As per standard trade practice, GCB delivers the exact amount of products ordered with a 5% extra or 5% less of the amount. The additional ones are absolutely free of charge. Under the condition of under run, we will deduct the amount of the delivered products only.
Green Custom Boxes doesn’t use the combined printing technique for majority of its printing products. Based on the various demands of our customers, GCB can adopt to any printing method suited to the company.
Production, Shipping and Delivery
Green Custom Boxes only uses environment friendly production methods & materials that does not involve any hazardous effect on the climate or on animals.
Green Custom Boxes starts its production time following:
- The complete payment.
- Sharing of the shipping address.
- Artwork/Proof(Electronic or HardCopy) approval by the client/customer.
- Green Custom Boxes’ Press reviewal.
During the order placement stage on our website, a customers can select the production pace from the number of working days of production to the shipping out day. Approval to the proof is required before 10 pm Eastern Standard Time (EST). GCB places top priority on producing and shipping customer’s products on time however we are not responsible for any difficulty, loss or damage arising due to the delay in shipping. Customers are required to accept that we are not liable for any delay because of weather or customs’ issues since these are not controlled by the GCB. Customers’ order(s) can not be cancelled due to any delay in printing or the shipping however expedited charges can be refunded under certain conditions. Green Custom Boxes has production facilities available in the USA, UK and in Asia. Our production department decides the best production facility based on various factors such as the nature of the job and it’s required turnaround. If there are any certain requirements for the production facility, customers are advised to notify beforehand.
Customers are required to make payments of any custom duties/fees when products are shipped to their locations and it is a customer’s duty to clear custom amounts for shipping the products outside of USA. Green Custom Boxes provides the shipping out time before each order however our standard time is 5-7 Business days for products to be shipped out while 3-5 Business days for rushed productions( And 2-4 Business days for ground shippings) to anywhere within USA without any limitation towards the shipment weight or quantity. Multiple address shippings and address changing/corrections will be charged an additional amount. GCB will not be blamed for any shipment loss however an official claim can be filed after 6 days of the shipping out date. Customers can request a shipment tracker if and when provided by GCB however we are not liable to give one out.
*All Packaging Materials are shipped Flat and/or Pre-assembled*
Changes to our Website and Terms and Conditions
Green Custom Boxes has the right to modify or replace any section of our website or Terms and Conditions at any time with/without any prior notice to the customers of Greencustomboxes.com. Any new changes will be effective immediately the moment they are updated therefore any user that visits our site after the changes is in agreement with those changes.
Green Custom Boxes offers blind shipping for resellers who’d like to sell and shipout materials directly to their clients through their own brand, channel, website or stores.